If you’re thinking about getting a FatCat Mini Bike, you probably have some questions. Here, we’ve rounded up the top 5 questions every potential FatCat rider asks before making their purchase, so you can hit the trails with confidence.
1. How Does Delivery Work?
We do things a bit differently. Instead of delivering directly to your doorstep, we send your brand-new bike in its crate to the nearest freight depot for easy collection. Once you place your order, we’ll ship it from our warehouse within 72 business hours. You’ll receive all the details, including a tracking number, to keep you informed. Your adventure begins when it leaves our warehouse, with updates from our trusted freight company.
2. What’s Involved in Assembly?
Yes, FatCats do require some assembly, but it’s designed to be simple. Your bike arrives securely packed in a manageable crate, making it easy to assemble or disassemble when needed. It’s compact enough to fit in the back of most one-tonne utes. You’ll need to attach the front wheel, brake caliper, forks, and handlebars. Don’t worry—comprehensive instructions and a FatCat FC-212 Manual are provided. Plus, there’s a three-part YouTube video series walking you through the process step by step. If you’d prefer a hand, some customers hire a local mobile mechanic for a hassle-free setup.
3. What’s Covered Under the Warranty?
Our 6-month warranty covers defects in materials and workmanship from the date of purchase. However, it excludes consumable parts and any modifications to the engine, including adjustments to the governor, which voids the engine’s warranty. The warranty is non-transferable, available only to the original purchaser, and covers parts only—labour and shipping costs are the owner’s responsibility. For those using their bikes in racing or competition, note that such uses are not covered under this warranty. All claims must be authorised by FatCat Mini Bikes Australia, who will decide on repair or replacement.
4. How Do I Maintain My FatCat?
Maintaining your FatCat is easy—think of it like looking after your lawnmower! Change the oil after the first few hours of riding and then every six months. Keep the chain properly lubricated and tensioned, clean the transmission belt, and apply dry lube regularly. Before each ride, check tyre pressure, oil, and fuel levels, and ensure the chain is clean and properly adjusted. For detailed maintenance guidelines, consult the owner’s manual.
5. Are There Financing Options Available?
Yes! FatCat Bikes offers flexible payment plans through Afterpay and Laybuy, allowing you to spread the cost over time. This makes it easier to get your hands on a FatCat without the upfront cost.
